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Ulrike Parson
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Ulrike Parson

CEO at parson AG
Ulrike Parson is the founder and CEO of parson AG. The company was founded in 2006 in Hamburg, Germany and is specialized in technical communication, knowledge management and technical consulting. Ulrike’s areas of expertise are developer documentation and content strategy.
Ulrike Parson
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Sarah O'Keefe

Sarah O'Keefe is the Founder and Chief Executive Officer at Scriptorium. She's also a chronic chocoholic and a content strategy consultant. She is the coauthor of "Content Strategy 101: Transform Technical Content into a Business Asset" and an experienced public speaker. Sarah is in demand at conferences worldwide. She is fluent in German, reads voraciously and is in love with water sports.
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Peter van Bart
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Peter van Bart

Peter van Bart is director and co-founder of Eluxis.

For more than 20 years, Eluxis has helped organizations to be successful through the smart, innovative deployment of the proper knowledge for their employees, partners and customers. This is what we call realizing Return on Knowledge®.
Peter van Bart
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Angel Lafchiev
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Angel Lafchiev

Angel Lafchiev is a User Assistance development manager at SAP. His team designs and delivers user assistance for SAP Cloud Platform, the technology platform of choice for cloud applications. He is also on the initiative committee of tekom Bulgaria, the youngest country organization in the tekom family in Europe.
Angel Lafchiev
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Johannes Mikkonen
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Johannes Mikkonen

Johannes Mikkonen is a social scientist, who currently researches in Demos Helsinki, how sensor technologies change the society.Johannes’ core competences include societal impact of digitalisation, interaction and communication of academic research and co-creation. He describes himself as an enthusiastic to work for the social change and is passionate about the good communication.
Johannes Mikkonen
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Jan Benedictus
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Jan Benedictus

Jan Benedictus is the founder of FontoXML - webbased editor for structured content. He has worked in the structured content and online publishing world since the late 1990's and is a recognized experts on structured content, online engagement en UX design.
Jan Benedictus
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Ellis Pratt

Ellis Pratt is a Director at Cherryleaf, a technical writing services and training company based near London. His role here includes teaching an advanced technical writing course.

He has over 20 years of experience working in the field of documentation, has a BA in Business Studies, and is an Associate of the Institution of Engineering and Technology. Ellis is contributor to two books on technical communication. He is also on the management council for the Institute of Scientific and Technical Communicators (ISTC), the professional body for technical communicators in the UK.
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Dave Tang
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Dave Tang

David Tang is the founder of Flevy.com, the marketplace for premium business documents (business frameworks, presentation templates, financial models, etc.).By "premium," we mean our documents are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, Bain, Accenture, BCG, and Deloitte.These documents are authored by senior executives and consultants who have more than 20 years of experience.

Prior to Flevy, David worked as a management consultant for 8 years. Domestic and international (EMEA and APAC) project experience. Has worked with clients across industries of Media & Entertainment, Telecommunications, Consumer Products, High-Tech, and Life Sciences.
Dave Tang
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Carl Carlheim-Gyllensköld

Carl Carlheim-Gyllensköld

Senior Technical Communicator at Semcon
Carl Carlheim-Gyllensköld is based in Stockholm and loves to create with technology. For the last decade, he has worked as a technical communicator for many different customers in various industries, including industrial tools, mining or robotics. His work has given him great experience in presenting technology to a wide variety of target groups, always focusing on the end user.
Carl Carlheim-Gyllensköld

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Axel Luther

Axel Luther works as a chief User Assistance Development Architect in SAP SE located in Walldorf. He explores new Enterprise Software and focuses in this blog on User Assistance guidance. As a person who is permanently exploring he´s always trying to find new approaches.
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Arle Lommel
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Arle Lommel

Arle Lommel is a senior analyst with independent market research firm Common Sense Advisory (CSA Research). He is a recognized expert in quality processes and interoperability standards. Arle’s research focuses on technology, quality assessment, and interoperability.
Arle Lommel
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Anne Gentle

Anne Gentle works as a technical product manager at Cisco, supporting the Metacloud product based on OpenStack. She uses open-source techniques for API design, documentation, dev ops, and developer support. OpenStack provides open-source cloud computing software through collaboration among more than 30 projects written in Python across hundreds of Git repositories. Anne advocates for cloud users and administrators by providing accurate technical information to increase OpenStack adoption as a cloud for the world.
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