At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
Tag Archives: AI
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
- What are Chatbots?
- Making a Chatbot
- What Does This Mean for Technical Communicators and for User Assistance?
If you want to download this article free as PDF click here.
Using semantic wikis and information models which map relationships between entities in our content, we can amplify the intelligence of our users and our products – the UAreloaded conference showed us how…
Many content-professionals are aware of the benefits of structured content. However, in the greater scheme of things, structured content authoring is only a fraction of all content-authoring being done. But this is today and things are changing. This post defines structured content as boxed, interpretable and connected content. It also describes why and how authoring in a structured way will become main-stream eventually.
Computers help people create film trailers, musical compositions, and even write news articles. We should ask these three questions:
- However, can Artificial Intelligence (AI), as it is called, be truly creative by finding and publishing new content?
- What can we expect from computers when writing texts?
- Will creative computing eventually replace creators?
If you had a better understanding of each individual reader of your content, could you create better User Assistance? Could you personalize it for each user? Let´s take a closer look on these questions…