At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
Tag Archives: Artificial Intelligence
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
- What are Chatbots?
- Making a Chatbot
- What Does This Mean for Technical Communicators and for User Assistance?
If you want to download this article free as PDF click here.
A lot of the industry has already adopted VR as a design platform for their projects. The purpose often remains the same: to review a project before committing resources to it. Let´s take a look on these 3 clips with Awane Jones:
- HTC Vive – VR Interior Design Experience
- VR & The Future of Car Design
- The Lab at Google Cultural Institute
Using semantic wikis and information models which map relationships between entities in our content, we can amplify the intelligence of our users and our products – the UAreloaded conference showed us how…
Computers help people create film trailers, musical compositions, and even write news articles. We should ask these three questions:
- However, can Artificial Intelligence (AI), as it is called, be truly creative by finding and publishing new content?
- What can we expect from computers when writing texts?
- Will creative computing eventually replace creators?
If you had a better understanding of each individual reader of your content, could you create better User Assistance? Could you personalize it for each user? Let´s take a closer look on these questions…
The things we were doing in past years (and continue to do!) were quite an evolution for the classic world of technical communication – adding more and more embedded information into the product, tightly involving user feedback to enhance UA, producing videos that users appreciate to consume information quickly. A few suggestions to think about…