What do you think about reviews when you are submitting documentation changes in a code repository? How do you maintain quality and think about levels of editing while working on documentation in a code repository? Here are some ideas…
Tag Archives: information structure
Industry 4.0 and the Internet of Things (IoT) have changed technical documentation. Users now read small chunks of information that match their context, task, or role. Instead of classical documentation, we now need information that is modular, neutral with respect to format, and accessible via metadata and full-text search…
Many content-professionals are aware of the benefits of structured content. However, in the greater scheme of things, structured content authoring is only a fraction of all content-authoring being done. But this is today and things are changing. This post defines structured content as boxed, interpretable and connected content. It also describes why and how authoring in a structured way will become main-stream eventually.
Let’s give your readers the chance to do these quality checks for you as easily as possible. How? By reporting the bug on the page where they found it. Your best bet is to look at any given page on your current docs site. We introduce some techniques and a punch list…
This Video-Blog (vlog) is the first in a series of vlogs on the topic Multimedia Production in User Assistance. At SAP, UA teams are producing more and more multimedia content and with this vlog serie we want to share our experience and and provide some recommendations.
The way people come together, communicate, and create value is changing. Thesis: In the foreseeable future, all of our interactions with strangers will be facilitated by global digital platforms. Are we losing or gaining power as individuals and as societies as everything is becoming a platform?
Big or small, organizations across all industries are undergoing transformation thanks to emerging Digital technologies across applications in Social Media, Mobile, Internet of Things, Cybersecurity, Analytics, Cloud Computing, and much more. This is the essence of Digital Transformation. Let’s examine the 4 growth levers in more detail.
Personalization, useful search features and good usability are requirements websites should fulfill. Therefore you need intelligent information. How do you change your website for it? We take a look on:
- separate content and formatting
- metadata for search
- metadata for personalization