Conversational user interfaces (CUIs) such as chatbots or digital assistants change the way we seek and perceive information. What we are looking for is an interaction that most naturally resembles a human conversation.
User Assistance Developer and User Experience Advocate at SAP
Nithya Krishnan is a User Assistance Developer and User Experience Advocate by profession. In her 10+ years of experience in the field of technical communications, she has authored end-user documentation artifacts across domains such as Healthcare, Mobility, Database Modeling and Management, and Enterprise On-Premise and Cloud-based Solutions. With an academic background in Information Technology, her interest lies in creating a cohesive learning environment for all roles involved in a software development process. She has presented topics in forums and conferences in India and Germany. Outside the sphere of her work, she loves to travel and believes her most fulfilling experience lies in trekking to the remote villages nestled in the mighty Himalayas.