Are you also “iiRDS ready”? In an interview, Andreas Klüter shares his views on his participation in iiRDS and gives an exciting outlook on the changes that the standard may soon bring with it.
In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.
Interview with Dr. Stephan Sigg
To answer our questions about the future, such as what is possible or when will we be living in a world of ubiquitous computing, we have to ask those who are sitting and working next to these future technologies, like Dr. Stephan Sigg.
Let´s dive deeper and take the opportunity to talk with him and try to get closer to our questions.
When you hear about iiRDS for the first time, it will probably seem quite complicated – it was the same for me. So to understand it better, let’s strip it down to a machine everybody knows from everyday use: Why not use a coffee machine in order to explain the highly technical standard?
At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
- What are Chatbots?
- Making a Chatbot
- What Does This Mean for Technical Communicators and for User Assistance?
If you want to download this article free as PDF click here.
In this article we define ‘Core Competencies’ and explain them in an infographic. Also we answer the question: How do we develop Core Competencies?