How to Create and Deliver Intelligent Information
tekom Europe Bulgaria

Technical Communication Rises as a Community: Bulgaria

Dragomir Anachkov

Technical communication (TC) as a professional opportunity is not a new notion in the IT field. Technical writers have been part of the hardware and software development process for decades. Today, we take a closer look at Bulgaria. How did the community start there, and what has been achieved so far by its members?

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Can Documentation be Agile? A Field Report

Marion Knebel

In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.

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InformationEnergy2018_logo

Information Energy 2018: A New Leap Forward

Ray Gallon

Ever since founder Wim Hooghwinkel started the Information Energy conference, it has been a place for innovation, cross-disciplinary exchange, and unexpected surprises. This year, the conference takes a new turn, while maintaining its tradition of innovation and silo bridging.

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professional-insight-series

‘One Trait All Writers Share Is Curiosity.’

Interview with Yordan Georgiev

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students or people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

Today, we talked with Yordan Georgiev from Bulgaria who works as a Senior Technical Writer at VMware. We are curios to know, what makes him love his job …

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celebration

Not Just for Laughs: Putting Animated GIFs to Work for Technical Communication

Daniel Foster

If the official documentation is an intimidating (dare I say boring) wall of text, they are likely to dismiss it and look elsewhere. While videos have become a bigger piece of the content pie for many technical communication teams, the added complexity of audio production and streaming video hosting can be a limiting factor in their use.

One lightweight option worth adding to your multimedia toolbox is a technology that dates back to the dawn of the Digital Age – the animated GIF.

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professional-insight-series

“Educate yourself, take it seriously, and be proud of what you do!”

Interview with Ulrika Månsson

Today we have talked with Ulrika Månsson. She is a Language Engineer and CAT Tool Specialist at a Sweden language service provider. Earlier she accomplished a technical writer training and worked as a translator and language teacher…

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students or people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

 

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