Tag Archives: technical writer

Can Documentation be Agile? A Field Report

Marion Knebel

In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.

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Making Your Content Intelligent – Here Is Why and Where to Begin

Interview with Cruce Saunders

Who haven´t heard about bots, AI and intelligent content the last 2 years?

But how big is the benefit when we make our content smarter? And how do we start? Content Engineer and Consultant Cruce Saunders says, that intelligent Content has the ability to deliver more than the investment you put into it.

That is a big chance. Let´s ask him, how we come closer to intelligent content.

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Why Technical Writing is One of the Basic Courses in Translation Studies

Işın Öner

Today we look at the south, more specifically at the Istanbul 29 Mayis University, which is located in the largest city of Turkey: Istanbul. Işın Öner has worked there for several years as a professor in the translation department and will explain us why technical communication is one of the basic courses in translation studies there.

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professional-insight-series

‘One Trait All Writers Share Is Curiosity.’

Interview with Yordan Georgiev

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students or people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

Today, we talked with Yordan Georgiev from Bulgaria who works as a Senior Technical Writer at VMware. We are curios to know, what makes him love his job …

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professional-insight-series

“Educate yourself, take it seriously, and be proud of what you do!”

Interview with Ulrika Månsson

Today we have talked with Ulrika Månsson. She is a Language Engineer and CAT Tool Specialist at a Sweden language service provider. Earlier she accomplished a technical writer training and worked as a translator and language teacher…

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students or people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

 

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Artificial Intelligence and Chatbots in Technical Communication – A Primer

Ellis Pratt

It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:

  1. What are Chatbots?
  2. Making a Chatbot
  3. What Does This Mean for Technical Communicators and for User Assistance?

If you want to download this article free as PDF click here.

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