Does Storytelling Work in Technical Documentation?
Are you an author of technical texts? I’ve been writing boring technical documents for nine years, most of which I’m sure hardly anybody reads. That time’s behind me, though: I write stories now.
Alexa, What’s Going on Now? Digital User Assistance in the 21st Century
For some time now, text, images and video have no longer been the exclusive means of delivering information to the end user. Alexa, for example, is one of the best-known language assistance systems on the market that offers an amazing number of features like audio games and smart home control. Why not then also include the capactiy for distributing technical instruction information in the form of modern digital user assistance? This seems like a fundamental function aimed at an obvious need!
Corporate Language – What Companies Can Learn From Technical Documentation
Corporate Language or Brand Language is currently a hot topic in many communication departments or in marketing. But what is it and what can companies learn from technical documentation when developing and implementing a corporate language?
iiRDS Consortium – Interview Series: “Five Questions for…” – Ulrike Parson & Mark Schubert
“Today many component content management systems are naturally based on XML – our wish is that in three years a large number of these systems will also use iiRDS naturally”, Ulrike Parson and Mark Schubert tell us. What other visions and wishes they have for iiRDS, you can find out in the interview…
iiRDS Consortium – Interview Series: “Five Questions for…” – Yangsook Kim!
“After three years of development, iiRDS could be regarded and respected as an international standard,” says Yangsook Kim, telling us in an interview why she thinks so highly of the standard for providing intelligent user information.
iiRDS Consortium – Interview Series: “Five Questions for…” – Andreas Klüter!
Are you also “iiRDS ready”? In an interview, Andreas Klüter shares his views on his participation in iiRDS and gives an exciting outlook on the changes that the standard may soon bring with it.
iiRDS Consortium – Interview Series: “Five Questions for…” – Matthias Gutknecht!
In the second part of our blog series “Five Questions to…” Dr. Matthias Gutknecht is our conversation partner and reveals what drives him to cooperate on iiRDS.
iiRDS Consortium – Interview Series: “Five Questions for…” – Christian Geiger!
In this first interview of our new and exciting blog series “Five Questions for…” Christian Geiger, member of the iiRDS Consortium, talks about his motivation, his hopes and visions for iiRDS.
Analytics Offers These 3 Optimisation Scenarios
Jennifer Gitt and Isabell Bachmann
In general, there are two differant methods, to reduce to the required information: “Create“ and “Capture“. Analytics supports the Capture approach in 3 posiible ways, which are described in this blog.
Technical Communication Rises as a Community: Bulgaria
Dragomir Anachkov
Technical communication (TC) as a professional opportunity is not a new notion in the IT field. Technical writers have been part of the hardware and software development process for decades. Today, we take a closer look at Bulgaria. How did the community start there, and what has been achieved so far by its members?
Adobe Creative Cloud: How to Pimp Up Your Social Media Video Clips
Sven Brencher
Whether you produce social media clips or explainer videos – you can always enhance your viewer’s experience with greatly designed graphics and professionally mixed audio. Here are some helpful tips to pimp up your social media video clips.
Localization – Look Before You Leap!
Alice Kyurkchiyan-Naidenova
It is the responsibility of technical writers to not only produce exemplary minimalistic pieces of text, but to also foster quality localization. I am now eager to recommend to novice fellow writers my top 6 rules for translation facilitation: