Carl Carlheim-Gyllensköld
Is it old-fashioned to be a technical communicator? Will this profession be replaced? And how important can content creation be if the world wide web is flooded by all kind of contents? Let´s gave this matter some thoughts…
Peter van Bart
We can say that Information 4.0 or smart content is the new era of information. But what does it mean in practice? Why make use of it? What is its value? These questions will be answered in our practice example.
Ulrike Parson
Industry 4.0 and the Internet of Things (IoT) have changed technical documentation. Users now read small chunks of information that match their context, task, or role. Instead of classical documentation, we now need information that is modular, neutral with respect to format, and accessible via metadata and full-text search…
Reinoud Kaasschieter
Computers help people create film trailers, musical compositions, and even write news articles. We should ask these three questions:
Ellis Pratt
If you had a better understanding of each individual reader of your content, could you create better User Assistance? Could you personalize it for each user? Let´s take a closer look on these questions…
Anne Gentle
Let’s give your readers the chance to do these quality checks for you as easily as possible. How? By reporting the bug on the page where they found it. Your best bet is to look at any given page on your current docs site. We introduce some techniques and a punch list…
Interview with Thomas Walker
Today we talked with Thomas Walker, a young Technical Content Developer at K15t in Stuttgart. We liked to know what makes him love his job..
In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students, and people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.
Helena Maier
Not long ago, all technical documents were designed in black and white. Color printing was simply too expensive. Until today, color has been seen more as an image issue than a truly necessary tool. However, colors are important in pointing out differences and supporting the identification of components…
Helena Maier
“Why don’t you make videos?!” Who hasn’t heard this question already, for example from users or developers? In such cases, technical writers usually think of utility films. The benefit should be clear…
Axel Luther
This Video-Blog (vlog) is the first in a series of vlogs on the topic Multimedia Production in User Assistance. At SAP, UA teams are producing more and more multimedia content and with this vlog serie we want to share our experience and and provide some recommendations.
Johannes Mikkonen
The way people come together, communicate, and create value is changing. Thesis: In the foreseeable future, all of our interactions with strangers will be facilitated by global digital platforms. Are we losing or gaining power as individuals and as societies as everything is becoming a platform?
Dave Tang
Big or small, organizations across all industries are undergoing transformation thanks to emerging Digital technologies across applications in Social Media, Mobile, Internet of Things, Cybersecurity, Analytics, Cloud Computing, and much more. This is the essence of Digital Transformation. Let’s examine the 4 growth levers in more detail.
