How to Create and Deliver Intelligent Information

‘One Trait All Writers Share Is Curiosity.’

Interview with Yordan Georgiev

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students or people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

Today, we talked with Yordan Georgiev from Bulgaria who works as a Senior Technical Writer at VMware. We are curios to know, what makes him love his job …

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“Educate yourself, take it seriously, and be proud of what you do!”

Interview with Ulrika Månsson

Today we have talked with Ulrika Månsson. She is a Language Engineer and CAT Tool Specialist at a Sweden language service provider. Earlier she accomplished a technical writer training and worked as a translator and language teacher…

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students or people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

 

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Artificial Intelligence and Chatbots in Technical Communication – A Primer

Ellis Pratt

It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:

  1. What are Chatbots?
  2. Making a Chatbot
  3. What Does This Mean for Technical Communicators and for User Assistance?

If you want to download this article free as PDF click here.

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Series: In Love with my IT Job – Interview with Thomas Walker

Interview with Thomas Walker

Today we talked with Thomas Walker, a young Technical Content Developer at K15t in Stuttgart. We liked to know what makes him love his job..

In our series, people from different age and professional groups introduce us to their IT jobs. Beginners, students, and people with quite long working experience share their motivation and recommendations, confirming prejudices or invalidating them.

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Show Your Colors in Documentation

Helena Maier

Not long ago, all technical documents were designed in black and white. Color printing was simply too expensive. Until today, color has been seen more as an image issue than a truly necessary tool. However, colors are important in pointing out differences and supporting the identification of components…

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