How to Create and Deliver Intelligent Information

iiRDS Consortium – Interview Series: “Five Questions for…” – Rainer Börsig!

“iiRDS has potential! Companies can develop entire information supply chains that ensure that modular information is provided from the component supplier to the machine manufacturer to the plant manufacturer to the operator in such a way that the end user can find a suitable answer to his question before he expresses it”, Rainer Börsig explains confidently. May it be a little more iiRDS? Of course, you’ll find it in the interview!

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iiRDS Consortium – Interview Series: “Five Questions for…” – Philipp Tschöke & Jan Oevermann!

“We are convinced that the accumulated experience of system manufacturers, industry, service and consulting companies will lead to the best possible result: to a standard that works across systems, that fits methodically, and that is tailored to the individual requirements of companies”, our interview partners say about iiRDS. You can read more of their perspectives in the interview…

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Artificial Intelligence and Chatbots in Technical Communication – A Primer

Ellis Pratt

It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:

  1. What are Chatbots?
  2. Making a Chatbot
  3. What Does This Mean for Technical Communicators and for User Assistance?

If you want to download this article free as PDF click here.

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