Everything Is Smart – with iiRDS on the Road to Success

Judith Hallwachs

Thinking back over the last couple of years, digital transformation is on everyone’s lips, and it doesn’t stop at the world of technical communication. The statement that nowadays everything is smart affects technical communication on three levels: There are smart products and smart services on the one hand, which on the other hand, come along with smart users as well as smart production.

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tekom Europe Bulgaria

Technical Communication Rises as a Community: Bulgaria

Dragomir Anachkov

Technical communication (TC) as a professional opportunity is not a new notion in the IT field. Technical writers have been part of the hardware and software development process for decades. Today, we take a closer look at Bulgaria. How did the community start there, and what has been achieved so far by its members?

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Can Documentation be Agile? A Field Report

Marion Knebel

In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.

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