How to Create and Deliver Intelligent Information

Can Documentation be Agile? A Field Report

Marion Knebel

In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.

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When the Digital and the Real Are Combined

Hanane Anoua

The best technological realizations are those that stem from a real need and tap into the mood of the consumer and not the opposite. Our focus should not be on the technology itself but on human needs and aspirations. When the digital and the real are combined, credibility is earned and loyalty is returned.

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