To use features, you have to find them. But how do users think and search? How can you design (new) features so that he finds them? With contrast for example! Why and how this works, you can read here.
If the official documentation is an intimidating (dare I say boring) wall of text, they are likely to dismiss it and look elsewhere. While videos have become a bigger piece of the content pie for many technical communication teams, the added complexity of audio production and streaming video hosting can be a limiting factor in their use.
One lightweight option worth adding to your multimedia toolbox is a technology that dates back to the dawn of the Digital Age – the animated GIF.
Not long ago, all technical documents were designed in black and white. Color printing was simply too expensive. Until today, color has been seen more as an image issue than a truly necessary tool. However, colors are important in pointing out differences and supporting the identification of components…