How to Create and Deliver Intelligent Information

CHATBOTS: TECHNICAL REVOLUTION OR OLD HAT?

What do you know about chatbots? Do you know how old the oldest chatbot is? Did you know that it was programmed between 1964 and 1966? And do chatbots speak foreign languages? Check out this exciting, easy-to-read and refreshingly clear overview of the multifunctional assistants of the digital world.

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Not Like the Others #3 – What’s Special About UA Reloaded? Tell Us, Anton Bollen

How to tie a tie? So far, 3.6 million people have found the answer to this question on Youtube. And it’s no surprise; such a concentrated transfer of knowledge through visual and auditory means, combined with a straightforward practical demonstration – a video – conveys information as few other mediums can. Would you like to use videos for user assistance, but lack experience with them? Then Anton Bollen is your guy, and you can find him at UA Reloaded 2019! Let’s ask Anton what we can learn there…

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Not Just for Laughs: Putting Animated GIFs to Work for Technical Communication

Daniel Foster

If the official documentation is an intimidating (dare I say boring) wall of text, they are likely to dismiss it and look elsewhere. While videos have become a bigger piece of the content pie for many technical communication teams, the added complexity of audio production and streaming video hosting can be a limiting factor in their use.

One lightweight option worth adding to your multimedia toolbox is a technology that dates back to the dawn of the Digital Age – the animated GIF.

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Virtual Reality as the Next Frontier in Design Tools

Awane Jones

A lot of the industry has already adopted VR as a design platform for their projects. The purpose often remains the same: to review a project before committing resources to it. Let´s take a look on these 3 clips with Awane Jones:

  • HTC Vive – VR Interior Design Experience
  • VR & The Future of Car Design
  • The Lab at Google Cultural Institute

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What is Contextualization all About & Why is it so Important in Information 4.0?

Andy McDonald 

Contextual help is a term that has been around for a long time, but until now it means little more than being able to deliver a block of information based on position to everyone, regardless of the task each is doing. While this is a laudable approach, it is far from the notion of contextualisation we would like to see emerge around Information 4.0.

About the meaning of contextualization in Information 4.0, content prediction and mapping knowledge & experience …

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