Will Artificial Intelligence fail to catch on because it costs too much?
A bottomless pit or sustainable: There are a number of things to consider when developing artificial intelligence. What can you do to keep AI from running out of steam?
The Path from Technical Writer to Information Manager
This article aims to draw attention to the increasing importance of technical writers/information managers and highlights the features of these job descriptions. In addition, it offers an overview of possible developments and recommended qualifications. Use the comments to let the community know which certifications you think are important for a technical writer or information manager.
Gotcha – Stumbling Blocks during Research
Intelligent information at work – how can they help with research? Here is an example directly from practice.
What Does the New Standard IEC/IEEE 82079 Tell Us about Intelligent Information?
Has intelligent information finally been standardized? IEC/EEE 82079-1:2019, the new standard for the “Preparation of Information for Use”, has been published. What does this golden grail of developing informa tion tell us about intelligent information? I researched the 82079 standard to find out if, and how, intelligent information has been adapted.
Will AI make our information intelligent?
Can information be intelligent at all? What exactly is artificial intelligence? Are we already using AI today? Should we be afraid of it? What about ethics? Do we still have a role to play? Andy McDonald gets to the bottom of these and other burning questions.
Why Your Role of Technical Writer is Becoming Increasingly Important – Global Trends & Developments in Germany
Nobody would have expected this development if technical writers had been asked 10 years ago: The job description has undergone far-reaching changes and has grown in importance across all industry sectors. Find out what current trends look like and why you are becoming more and more important as a technical writer.
Alexa, What’s Going on Now? Digital User Assistance in the 21st Century
For some time now, text, images and video have no longer been the exclusive means of delivering information to the end user. Alexa, for example, is one of the best-known language assistance systems on the market that offers an amazing number of features like audio games and smart home control. Why not then also include the capactiy for distributing technical instruction information in the form of modern digital user assistance? This seems like a fundamental function aimed at an obvious need!
Can Documentation be Agile? A Field Report
Marion Knebel
In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.
Factoring in Culture in Technical Communication
Alper Zafer Güneş
I´m a PhD student at the Istanbul 29 Mayis University and gives us insights into his research titled “Factoring in Culture in Technical Communication”. Güneş gives the guidelines of an exercise he prepared for a 3-hour coursework for undergraduate students.
Education and Information 4.0
Ray Gallon
If a child grows up with Augmented Reality (AR) all around, what notion will that child have about what is “real”?
In a world where fake news abounds, and is easy to produce, what can we do to know which news sources we can trust?
Information specialists have a potentially important role in developing how society responds to these questions, and how we educate ourselves to live well amongst them …
Context Prediction Is the Key for Conversational Chatbots
Andy McDonald
At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
Artificial Intelligence and Chatbots in Technical Communication – A Primer
Ellis Pratt
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
- What are Chatbots?
- Making a Chatbot
- What Does This Mean for Technical Communicators and for User Assistance?
If you want to download this article free as PDF click here.
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