Interview with Cruce Saunders
Who haven´t heard about bots, AI and intelligent content the last 2 years?
But how big is the benefit when we make our content smarter? And how do we start? Content Engineer and Consultant Cruce Saunders says, that intelligent Content has the ability to deliver more than the investment you put into it.
That is a big chance. Let´s ask him, how we come closer to intelligent content.
Ray Gallon
Ever since founder Wim Hooghwinkel started the Information Energy conference, it has been a place for innovation, cross-disciplinary exchange, and unexpected surprises. This year, the conference takes a new turn, while maintaining its tradition of innovation and silo bridging.
Interview with Dr. Stephan Sigg
To answer our questions about the future, such as what is possible or when will we be living in a world of ubiquitous computing, we have to ask those who are sitting and working next to these future technologies, like Dr. Stephan Sigg.
Let´s dive deeper and take the opportunity to talk with him and try to get closer to our questions.
Andy McDonald
At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
Ellis Pratt
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
If you want to download this article free as PDF click here.
Andy McDonald
Contextual help is a term that has been around for a long time, but until now it means little more than being able to deliver a block of information based on position to everyone, regardless of the task each is doing. While this is a laudable approach, it is far from the notion of contextualisation we would like to see emerge around Information 4.0.
About the meaning of contextualization in Information 4.0, content prediction and mapping knowledge & experience …
Ulrike Parson
Industry 4.0 and the Internet of Things (IoT) have changed technical documentation. Users now read small chunks of information that match their context, task, or role. Instead of classical documentation, we now need information that is modular, neutral with respect to format, and accessible via metadata and full-text search…
Jan Benedictus
Many content-professionals are aware of the benefits of structured content. However, in the greater scheme of things, structured content authoring is only a fraction of all content-authoring being done. But this is today and things are changing. This post defines structured content as boxed, interpretable and connected content. It also describes why and how authoring in a structured way will become main-stream eventually.
Reinoud Kaasschieter
Computers help people create film trailers, musical compositions, and even write news articles. We should ask these three questions:
Angel Lafchiev
The things we were doing in past years (and continue to do!) were quite an evolution for the classic world of technical communication – adding more and more embedded information into the product, tightly involving user feedback to enhance UA, producing videos that users appreciate to consume information quickly. A few suggestions to think about…
