Intelligent information at work – how can they help with research? Here is an example directly from practice.
“iiRDS has potential! Companies can develop entire information supply chains that ensure that modular information is provided from the component supplier to the machine manufacturer to the plant manufacturer to the operator in such a way that the end user can find a suitable answer to his question before he expresses it”, Rainer Börsig explains confidently. May it be a little more iiRDS? Of course, you’ll find it in the interview!
“We are convinced that the accumulated experience of system manufacturers, industry, service and consulting companies will lead to the best possible result: to a standard that works across systems, that fits methodically, and that is tailored to the individual requirements of companies”, our interview partners say about iiRDS. You can read more of their perspectives in the interview…
Become a project hero with innovative approaches in IT information management! Here’s how it works: Intelligent information — check! Audio and video — check! Chatbots — check! Read more — click!
Are you an author of technical texts? I’ve been writing boring technical documents for nine years, most of which I’m sure hardly anybody reads. That time’s behind me, though: I write stories now.
For some time now, text, images and video have no longer been the exclusive means of delivering information to the end user. Alexa, for example, is one of the best-known language assistance systems on the market that offers an amazing number of features like audio games and smart home control. Why not then also include the capactiy for distributing technical instruction information in the form of modern digital user assistance? This seems like a fundamental function aimed at an obvious need!
Corporate Language or Brand Language is currently a hot topic in many communication departments or in marketing. But what is it and what can companies learn from technical documentation when developing and implementing a corporate language?
“Today many component content management systems are naturally based on XML – our wish is that in three years a large number of these systems will also use iiRDS naturally”, Ulrike Parson and Mark Schubert tell us. What other visions and wishes they have for iiRDS, you can find out in the interview…
Are you also “iiRDS ready”? In an interview, Andreas Klüter shares his views on his participation in iiRDS and gives an exciting outlook on the changes that the standard may soon bring with it.
In software development, the keyword agile is at least as popular as DITA in technical writing. This is no surprise. Both agile and DITA focus on modularization and the requirements of the users. In this article, we discuss how agile documentation works in practice, recommend tools that support the agile processes and point out the challenges for technical writers.