How to Create and Deliver Intelligent Information

Localization – Look Before You Leap!

Alice Kyurkchiyan-Naidenova

It is the responsibility of technical writers to not only produce exemplary minimalistic pieces of text, but to also foster quality localization. I am now eager to recommend to novice fellow writers my top 6 rules for translation facilitation:

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Artificial Intelligence and Chatbots in Technical Communication – A Primer

Ellis Pratt

It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:

  1. What are Chatbots?
  2. Making a Chatbot
  3. What Does This Mean for Technical Communicators and for User Assistance?

If you want to download this article free as PDF click here.

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