When you hear about iiRDS for the first time, it will probably seem quite complicated – it was the same for me. So to understand it better, let’s strip it down to a machine everybody knows from everyday use: Why not use a coffee machine in order to explain the highly technical standard?
No matter what form of event you decide upon – if you prepare well, you will benefit more from it. Preparation does not end with registration and booking your trip. There is a lot more that you can do in the days before, during and after participation to get more out of your events.
Here are some tips and advices you can download as a PDF file.
At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
When discussing change management, most change professionals focus on the “soft” factors that influence the success of a change program. These include elements like vision, leadership, culture, employee motivation, top-down vs. participatory approach, etc. But, what about the “hard” factors?
The best technological realizations are those that stem from a real need and tap into the mood of the consumer and not the opposite. Our focus should not be on the technology itself but on human needs and aspirations. When the digital and the real are combined, credibility is earned and loyalty is returned.
The “D” in DITA stands for “Darwin”, underscoring the fact that the XML standard has evolution built into its design. That evolution continues, with several new offerings expected soon from the OASIS Technical Committee in charge of the standard, including the various flavors of Lightweight DITA, multimedia extensions to DITA 1.3, and the upcoming DITA 2.0 standard.
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
- What are Chatbots?
- Making a Chatbot
- What Does This Mean for Technical Communicators and for User Assistance?
If you want to download this article free as PDF click here.
“And when I moved from the financial field to the software industry to become a Technical Writer, it felt like my dreams were coming true.”
In our series, people from different age and professional groups introduce us to their IT jobs. Today we talked with Desislava Mihaylova, a young Technical Writer working at Telerik in Bulgaria.
A lot of the industry has already adopted VR as a design platform for their projects. The purpose often remains the same: to review a project before committing resources to it. Let´s take a look on these 3 clips with Awane Jones:
- HTC Vive – VR Interior Design Experience
- VR & The Future of Car Design
- The Lab at Google Cultural Institute
Contextual help is a term that has been around for a long time, but until now it means little more than being able to deliver a block of information based on position to everyone, regardless of the task each is doing. While this is a laudable approach, it is far from the notion of contextualisation we would like to see emerge around Information 4.0.
About the meaning of contextualization in Information 4.0, content prediction and mapping knowledge & experience …