Helena Maier
No matter what form of event you decide upon – if you prepare well, you will benefit more from it. Preparation does not end with registration and booking your trip. There is a lot more that you can do in the days before, during and after participation to get more out of your events.
Here are some tips and advices you can download as a PDF file.
Andy McDonald
At the Information Energy Day at tcworld in Suttgart, the level of exchanges between attendees and speakers demonstrates that chatbots are indeed the technology that a lot of companies are trying to embrace. It also confirmed that professionals from the techcomm world have a key role to play alongside the technologists putting them together.
Dave Tang
When discussing change management, most change professionals focus on the “soft” factors that influence the success of a change program. These include elements like vision, leadership, culture, employee motivation, top-down vs. participatory approach, etc. But, what about the “hard” factors?
Keith Schengili-Roberts
The “D” in DITA stands for “Darwin”, underscoring the fact that the XML standard has evolution built into its design. That evolution continues, with several new offerings expected soon from the OASIS Technical Committee in charge of the standard, including the various flavors of Lightweight DITA, multimedia extensions to DITA 1.3, and the upcoming DITA 2.0 standard.
Ellis Pratt
It seems likely that artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? In this article Ellis Pratt gives an insight into:
If you want to download this article free as PDF click here.
Interview with Desislava Mihaylova
In our series, people from different age and professional groups introduce us to their IT jobs. Today we talked with Desislava Mihaylova, a young Technical Writer working at Telerik in Bulgaria.
Awane Jones
A lot of the industry has already adopted VR as a design platform for their projects. The purpose often remains the same: to review a project before committing resources to it. Let´s take a look on these 3 clips with Awane Jones:
Andy McDonald
Contextual help is a term that has been around for a long time, but until now it means little more than being able to deliver a block of information based on position to everyone, regardless of the task each is doing. While this is a laudable approach, it is far from the notion of contextualisation we would like to see emerge around Information 4.0.
About the meaning of contextualization in Information 4.0, content prediction and mapping knowledge & experience …
Kai Weber
Using semantic wikis and information models which map relationships between entities in our content, we can amplify the intelligence of our users and our products – the UAreloaded conference showed us how…
Dave Tang
In this article we define ‘Core Competencies’ and explain them in an infographic. Also we answer the question: How do we develop Core Competencies?
Anne Gentle
What do you think about reviews when you are submitting documentation changes in a code repository? How do you maintain quality and think about levels of editing while working on documentation in a code repository? Here are some ideas…
Dave Tang
The core to Corporate Marketing is to drive Product Adoption. How do we do it? In this article we take a look on various established frameworks to present a comprehensive, holistic look at Product Adoption.
